2015 Resolutions

A very ambitious list.

I’ve been slipping — and it’s got to stop. So I’ve decided to set up and stick to some New Year’s Resolutions.

1. Fight the Social Media Addiction

I spend entirely too much time on social media sites like Facebook and Twitter. Actually, if you spend more than 30 minutes a day on social media — and aren’t being paid to do it as part of your job — you probably spend too much time, too.

Think about it. Yes, you enjoy it. It’s a nice, convenient social experience. But it’s also a timesuck. And the time you spend online looking at cat photos and clicking like buttons is time you could be spending doing other more rewarding things like engaging in personal interactions with family and real (not virtual) friends, working on projects that enrich your life (or bank account), and getting some fresh air and/or exercise. These are all things I want to spend my time doing. I don’t want to sit in front of the computer after breakfast, tune into Facebook, and look up two hours later to discover that half my morning is gone and nothing constructive has been done.

So I’m placing a limit on social networking:

Less FacebookFacebook:

  • No checking in between 8 AM and 8 PM. “Checking in” refers to logging on for the purpose of reading new updates on my newsfeed and checking and responding to comments on my or other people’s updates.
  • Maximum of 3 updates per day, including updates of photos or links but excluding updates automatically generated when I post to my blog. These can be done at any time.
  • No likes. (I actually began doing this a few months ago and I find it very rewarding, mostly because it prompts me to share more meaningful commentary when I like something.)


  • No checking in between 8 AM and 8 PM. “Checking in” refers to logging on for the purpose of reading new tweets, checking and responding to notifications on my account, and adding or removing followers.
  • Maximum of 12 tweets per day, including photos, links, tweets automatically generated when I post to my blog, and retweets but excluding scheduled tweets. These can be done at any time.


Stop using it. Period. This should be pretty easy since I only check in once every month or so and always leave with a bad taste in my mouth.


Really? People still use this?

I know this sounds silly or even kind of extreme — almost like a mom setting parental controls for her kid — but I have identified a problem and I have decided to tackle it by setting limitations. Let’s see how I do.

2. Watch Less TV.

I think I watch an awful lot of TV, especially when you consider that I (1) don’t have cable or satellite TV, (2) only get 4 live channels, and (3) rely mostly on Netflix, Hulu+, and other Roku-available content for options. Again, I think this has to do with the long winter nights — I certainly didn’t watch much TV when the sun was setting after 8 PM.

What’s reasonable? I think 5 hours a week is reasonable. That’s less than an hour a day. That might seem a bit low, but when you consider that I’m out with friends a few evenings a week, it should be pretty easy to maintain.

Read a BookAnd there is this added cheat: a movie — no matter what length it is — counts as just an hour. But, at the same time, an “hour-long” TV episode watched without commercials, which is really only about 44 minutes long, would also count as an hour. I’ll need a scorecard to keep track. It should be interesting to see how I do.

What will I do instead? That’s easy: read.

3. Lose 15 Pounds

MeasureYes, I need to lose weight again. Doesn’t everyone?

Back in 2012, I lost 45 pounds and went from a size 14/16 to a size 6/8. Since then, my weight has crept up a bit, although I’m still able to (barely) fit into all of my new clothes. Time to nip that in the bud and go back to my goal weight. Remember, I burned the bridge to fat town back in 2012.

I’m not very worried about achieving this. I’m going to use the same diet I used in 2012 to lose 45 pounds in 4 months. I expect to get back to my goal weight within 2 months but will likely stay on the diet for an additional month for the added benefits it offers — mostly appetite reduction. That’s what made it possible to keep the weight off as long as I did.

In my defense, since the last 10 pounds came on very quickly — over the past two months — I suspect it has a lot to do with my reduced activity level. Winter means short, cold days here in the Wenatchee area. Unless I’m out doing something that keeps me busy and warm — like skiing or snowshoeing — I’m not likely to be outside. And there isn’t much exercise indoors — although climbing scaffolding can be pretty exhausting after a while. This is my best argument for going south for the winter and I may do it next year. (Yeah, I’m a snowbird for health reasons. That’s the ticket!)

Oh, and if you’re one of those people who think “big is beautiful” and that being thin is something that society forces upon us to make us feel bad about our bodies, wake up and smell the deep fried Oreo you’re about to shove in your pie hole. I never said I wanted to be thin. I’ve said (elsewhere in this blog) that I wanted to remain a healthy weight for the rest of my life. The added benefit is the ability to look good in clothes, have lots of energy, and feel better about myself. Don’t be an idiot. If you’re more than 10% over what’s a healthy weight for your height, you owe it to yourself and your family to shed those extra pounds. Trust me: you will be glad you did.

4. Write More

Writing PadOne of the things social media time has stolen from me is writing time. Instead of sitting down to write a blog post or an article for a magazine or even a chapter of a book, I spend that time on Facebook or Twitter or even (sometimes) LinkedIn. Or surfing the web. This are mostly unrewarding, unfulfilling activities. I get so much more satisfaction out of completing a blog post or article — especially when there’s a paycheck for the article.

I want to blog more often — at least four times a week. Blogging is something that makes me feel good. I wish I could explain it. I think it’s because I’m documenting the things I’m doing, thinking, and feeling. Creating an archive of these things.

I’ve been blogging for 11 years now and am very proud of that fact. I’m also thrilled that I can go back and read about the things that interested me so long ago. Why wouldn’t I want to do this?

I also want to explore new markets for paid article work. I have opportunities and when I can focus I can write and submit work I can be paid for. Why aren’t I doing more of this?

And I definitely need to complete a few work-in-progress books that I’ve started. And turn some of my blog posts into ebooks I can earn a few dollars on.

And I sure wouldn’t mind reopening some of the fiction work I began 20 or 30 years ago — work that was once so much a part of my life that I’d think about it in bed to help me drift off to sleep. Time to bring all that back into my life.

5. Just Say No to Starbucks

Say No to StarbucksWhy do I go in there? The coffee isn’t even that good!

I live in Washington, for Peet’s sake (pun intended), a place where there are coffee shops on nearly every corner and more drive-through coffee stands than gas stations. Why am I going into Starbucks, a place where saying “medium” instead of “grande” can earn you a snicker from the order taker?

Chocolate Covered Graham CrackersAnd don’t say it’s the dark chocolate covered graham crackers. Although it could be.

I guess I just don’t like the idea of supporting a global corporation with mediocre products when I could be supporting small, local coffee shops with slightly less mediocre products.

What I really should do is stop drinking coffee in the middle of the day.

This will be easy to do once I set my mind to it. I just have to not crave coffee when I walk into the Fred Meyer or Safeway supermarkets.


Because I’m so anal, I’ll keep a scorecard to see how I do. I’ll try to report back with success — or failure — at year’s end.

Wish me luck!

And why not share a few of your resolutions for 2015? Use the comments link or form for this post.

Why I Canceled My Netflix Account

Goodbye NetflixDamaged discs and idiotic customer service.

Last night, I canceled my Netflix account. I hadn’t intended on doing so when I called customer service, but it’s the bullshit I encountered on the phone that made the decision easy for me.

My Netflix Account

I had a Netflix DVD-only account. Well, until recently, I had a Netflix unlimited three DVD plus streaming account. But when Netflix decided to split the two types of service and charge customers for each of them separately, I did away with streaming. After all, I’m living in an RV and get all my Internet access via a MyFi wireless device with a 10GB per month cap. Streaming video with my setup is not only impractical, but stupid and costly.

Of course, since I’m parked on the edge of a cliff overlooking a valley, I don’t have cable TV. And I don’t have a satellite dish. And my antenna picks up about 6 television stations. My inability to get live television doesn’t bother me much since I simply cannot tolerate commercials. At home, any TV I watch is via DVR with the remote in my hand. Here, I catch up on television series — normally a few years after the show has aired — via DVD. Hence, the Netflix account.

The trouble is, it’s gotten to the point where more than half the discs I receive from Netflix are damaged. Although I’ve had a few cracked discs, more often, the damage is scratches that cause the video to lock up, skip, and do other annoying things. While I’m willing to accept an occasional annoyance — perhaps once every month or so — when every second disc that arrives is screwed up, I run out of patience.

Last night, it came to a head. I received my third damaged disc in a row and I wasn’t satisfied with checking a few boxes on the Netflix Web site. It was pretty obvious that they were ignoring the check boxes. It was time to make some noise, to vent.

The Call that Ended it All

Calling Netflix customer service works like this:

  1. Log into your Netflix account.
  2. Navigate to the Contact Us link.
  3. Find and click the link for calling customer service. A toll-free phone number appears onscreen along with a six-digit code to expedite your call. This code is evidently unique to each account or call you make.
  4. Call the phone number.
  5. When prompted, enter the code.
  6. Wait, on hold, for a human to pick up while crappy hold music plays in your ear. Yesterday, this took about 5 minutes.

Of course, the longer I wait on hold, the more annoyed I get. So even the calming voice of the guy answering the phone at Netflix customer service at 10 PM on a Monday night wasn’t enough to cool me off. I immediately went into a rant about the number of damaged discs I was getting and how completely unreasonable it was. I wanted them to note my complaint on my customer record and tell me what they could do for me about it.

He made various sympathetic noises and told me how sorry he was. And then he did something that pushed me over the edge: he asked for my name.

“I just entered a six-digit number that appeared onscreen for my account while logged into Netflix. Doesn’t it pull up my name?”

“Yes, it does,” he confirmed. “But I need you to verify it.”

This made no sense to me. “But I’m logged into my account. My name appears at the top of the screen. Even if I wasn’t the account holder, I could easily read that name off the screen.”

“I need you to verify your name before I can help you.”

“But I verified my name when I punched in those six digits.”

“No, that just brought up your account. I need you to verify your name.”

“But the only way I could get those six digits was to be logged into my account.”

“I need you to verify your name before I can help you.”

“You’re reading off a script.”

“No, I’m not,” he said. He must have been lying. Then he repeated, “I need you to verify your name before I can help you.”

I cannot begin to explain how angry this conversation was making me. “I refuse to play this game,” I told him. “I have proven who I am by entering that code. I will not allow you to drag me into your game.”

“It’s not a game,” he said. “I need you to verify your name before I can help you.”

“I want to talk to a supervisor.”

A pause. I guess he punched the button to bring up the screen that tells him what to say when a customer asks to speak to a supervisor. “I can see if a supervisor is available, but I’m sure I can help you.”

“But you won’t.”

“I need you to verify your name before I can help you.”

“I want a supervisor.”

“I’ll see if one is available. I need to put you on hold.”


He put me on hold. More of the same crappy hold music. Each minute that ticked by made me angrier. I was so sick of playing bullshit customer service games. I’m not an idiot. I don’t like being treated like one. By this point, I was already beginning to think that my Netflix account wasn’t worth the headache it was giving me that night.

About three minutes later, he came back on the phone. “I have a supervisor on the line. I’ll conference you in.”


The supervisor came on the phone. He introduced himself as Daniel — I think; do I really care? He came right to the point: “Can you tell me your name?”

“Sure,” I said. “I can tell you my name. But I won’t.”

“I need you to verify your name before I can help you.”

“You have my name on the screen right in front of you. I typed in a code so that screen would appear. I don’t see any reason to tell you my name when I’ve already verified my identity by entering that code, which could only appear for my account.”

“I can’t help you unless you verify your name.”

He made the decision for me: “Then cancel my account,” I said.

“I’d be happy to cancel your account if you’d give me your name.”

Maybe he thought he was being funny. I didn’t think so.

“Well, since I’m already logged into my account, I’ll just cancel it myself.”

I hung up and clicked the Cancel Membership link. I then filled in the survey to indicate that the reason I was canceling was that there were too many damaged discs and I had a problem with customer service.

Netflix Doesn’t Care

Does Netflix care that it lost a customer due to its bullshit customer service scripts? I’m sure it doesn’t. And I think that’s part of the problem.

Companies don’t care about their customers anymore. All they care about is collecting our fees and providing the minimal service they can for what we pay. They make us jump through hoops when we want to contact them — get online, log in, navigate to a screen, dial a number, enter a secret code, wait, and then repeat information they don’t need. I’m tired of it, I’m tired of paying for inferior service and then facing aggravation when I want to complain.

So I’m done with Netflix.

I’m probably better off without Netflix. I certainly will save some money. And the time I don’t spend staring at the idiot box is time better spent reading or writing or even doing crossword puzzles. Stuff that might actually improve my brain instead of sedating it.

New Social Networking Scam

Another story from my inbox.

Yesterday, the following e-mail message from “Ben” arrived in my e-mail inbox. It had been sent using the contact form on this blog. Here’s the text with the identifying information redacted.


My name is Ben and I’m working with the [dedacted TV channel] to help spread the word about their new outdoor photography show, “[redacted name of show].” The second episode airs [redacted date/time] and follows [redacted host name] as he photographs the red rock canyons of the American Southwest.

I came across your wonderful blog and I thought you might be interested in doing a post to let your readers know about the show and help spread the awareness. Any posts that you put up will go up on [dedacted TV channel]’s Facebook Page and/or their twitter page- so it is a good way to get some publicity for your own site. I also have a copy of [redacted host’s name] ‘[redacted host’s book]’ which I could offer out to you for your time.

I’ve put some info about the show, pics, and videos below just to give you some background. If you have any questions or need more information please don’t hesitate to get in touch.

Thanks for your time and let me know if you are interested as it would be so great to have your help.



What followed was a bunch of links to content in various places that evidently showed off the show. (I admit that I didn’t follow any of them.)

Bryce Canyon DawnI received the message on my iPhone while I was stuck waiting for a tow truck (long story) and, because of that, didn’t really read it carefully. At first, I was flattered. This well-known TV channel had found my blog, liked it, and wanted to work with me on some publicity for their show. This made me feel really good because, as regular visitors here know, I do a lot of photography in red rock country in Arizona and in Utah. It looked as if I were getting a bit of recognition.

But when I got back to my office and re-read the message on my computer screen, I realized that the message was obviously boilerplate. Nowhere did it mention my name, the name of my blog, or any other identifying piece of information that might make me think it was written specifically to me. “Your wonderful blog” could be a nice way to refer to anyone’s online drivel — provided you wanted to make them feel warm and fuzzy about your project.

I’d been duped.

Or almost duped.

I then took a closer look at the domain name on “Ben’s” e-mail address. It wasn’t from that TV channel. I popped the URL into my browser and found myself looking at a Web site for a company claiming to be “social media marketing & publicity specials” that “develop strategies and execute initiatives, which generate conversations & cultivate relationships between brands and publishers.” In other words, they con active members of the social networking community to tweet and blog about their clients.

For free.

Well, the client doesn’t get their services for free. It’s Ben and his company who get the services of the social networking folks for free. Free authoring, free placement of the ads, free “buzz.” Ben and his cohorts just send out boilerplate messages to lure in unsuspecting bloggers who apparently have little else to write about. Along the way, they get these bloggers to look at the content on their clients’ sites, bumping up the hit counter to show immediate results.

I’m wondering how many bloggers fall for this strategy and how many thousands of dollars Ben & Co. rake in weekly by copying and pasting boilerplate messages on the Web.

I composed my response:


I’m interested in this, but admit that I’m a bit put off by being ask to write what’s essentially an advertisement and place it on my own blog without compensation. Not quite sure how this would benefit me. A few additional hits to my blog would be nice, but since my blog does not generate any income for me, getting more hits is not really that important to me.

I also wonder how many dozens (or hundreds) of other bloggers you’ve contacted. Your message was very generic and could have been sent to anyone with a “wonderful blog.”

Now if I were offered compensation via exposure for my helicopter charter company (http://www.flyingmair.com/), which specializes in aerial photography over red rock areas such as Sedona and Lake Powell — well that might interest me a bit more.

Or is your message just another bit of spam to get ME to check out this site? So far, it’s a FAIL.

Any interest in making this more appealing to me?


I’m waiting for a response that likely won’t come. Why should he respond to me when he probably has dozens or hundreds of other bloggers taking the bait?

In the meantime, Ben has indeed given me something to blog about.