Word 2004 Does Not Like Mac OS X 10.5.8

It may be time to update Office.

I just started work on a new book revision. The project requires me to take relatively lengthy, style-laden Word documents, turn on the Track Changes feature, and edit like crazy. It wasn’t long before I was pulling my hair out.

You see, the other day, I updated my iMac from 10.5.7 to 10.5.8. I suspect that something in that update just didn’t sit well with Word 2004, which I was still running on that computer. After all, the iMac has an Intel dual core processor. Office 2004 was written for the old PowerPC processor that came in older Macs. Whether the problem was Mac OS X’s inability to run the old PowerPC application or Word’s inability to run on the 10.5.8 update is a mystery to me. All I know is what I experienced: text editing so slow that I could type faster than Word could display the characters.

Revisions, RevisionsAt first I thought it might be the document itself. It’s 40 pages of text that utilizes about 20 styles and fields for automatically numbering figures and illustrations. The document was originally created about 10 years ago and has been revised and saved periodically for every edition of this book. It pops from my Mac to an editor’s PC and back at least five times during each revision process. I thought it might have some internal problems. So I used the Save As command to create a new version of the document. The new file was about 5% smaller in size, but had the same symptoms as the original.

Next I sent it over my network to my new 13-inch MacBook Pro. That computer’s processor isn’t as quick as my iMac’s and it has the same amount of RAM. The software on that computer was different, though. I had a developer preview version of Snow Leopard installed and, in preparation for a Microsoft Office 2008 project I’ll be starting in the fall, I’d installed Office 2008 with both major updates. I opened the file on that machine and it worked just fine. Great editing and scrolling speed. Exactly what I needed.

So I bit the bullet and installed Office 2008 on my iMac. And the two major updates. And two smaller updates that became available on August 5. It took hours — the updates totaled over 400 MB of downloads and I’m connected to the internet on a horrible 600-800 Kbps connection that likes to drop. (I’m living in a motel right now, traveling for my helicopter business.)

The result: All the performance issues are gone. Word is snappy yet again on my iMac.

You might ask why a person who writes about Microsoft Office applications had not yet upgraded to Office 2008. This all goes back to last year’s revision on this project. I actually did upgrade but then I downgraded. It was mostly because I needed the macro feature of Word, which wasn’t available on Word 2008. I’d upgraded my iMac last year, but when I decided to reformat my hard disk to ward off computer issues I was having (which were apparently caused by a bad logic board), I reinstalled Office 2004 instead of 2008. You see, I liked the old version better.

But it’s obvious to me now that I need to keep moving forward with the rest of my technology if I want it to perform as designed. Everything must be in sync. If I want to keep using Word 2004, I should use it on a computer that has the system software available during Word 2004’s lifespan. My old 12-inch PowerBook would be a good example. It has a G4 processor and runs Tiger. That’s as advanced as it will ever get. Office 2004 is a perfect match for it.

If there’s a moral to be taken away from this story, it’s simply that if you want your hardware and system software to be new or up-to-date, there will come a time when you’ll have to update the applications that run on it. Bite the bullet and do what you have to. It’ll be worth it.

2 thoughts on “Word 2004 Does Not Like Mac OS X 10.5.8

  1. “My old 12-inch PowerBook would be a good example. It has a G4 processor and runs Tiger. That’s as advanced as it will ever get.”

    You do know that Leopard will install to any G4 Mac from 867mhz up, right? Your 12 inch Powerbook should work fine with Leopard.

What do you think?