About Style Guides…and a Tip for Writers

A writer’s cheat sheet — and how I maintain mine.

One of the challenges facing writers — especially tech writers — is maintaining consistency and proper usage of words and phrases that describe the things we write about. Is it toolbar, tool bar, ToolBar, or Tool bar? Is it Fonts panel, Font panel, Font window, or Fonts Pane? Is it iBookstore or iBookStore? Is it inspector or Inspector?

This might seem trivial to most folks, but for writers and editors, it’s very important. Inconsistent or incorrect use of established terms is one of the things that mark the work of an amateur. Professional writers do everything in their power to get things like this right — and editors help.

Style Guides

Chicago Manual of StyleStyle guides help, too. A style guide is a collection of words or phrases that might be used in a work, all presented as they should be in writing. You may have heard of some of the more famous style guides, including The Chicago Manual of Style and The Associated Press Stylebook. These are style guide books published for professionals who write about a wide range of topics.

But there are also style guides for more narrow topics. Apple, for example, publishes a 244-page document called the Apple Publications Style Guide. This is one of the books I turn to when I write my Mac OS books and articles. Written for developers and Apple’s in-house documentation teams, it lists the right and wrong ways to use hundreds of words, product names, and phrases. Not only does this include a correct list of all Apple trademarks, but it goes into tiny details. For example, did you know that you can “click the icon” but you can’t “click on the icon”? Page 37 of the latest (2009) edition is pretty specific on that point.

Microsoft Outlook 2011Individual publishers also have style guides. For example, when I wrote Microsoft Outlook for Mac 2011 Step-by-Step for Microsoft Press, I was handed not one but two style guides. They covered all of the product names and program terms I might use, as well as rules about usage. For example, I wasn’t allowed to write a sentence like this: “Outlook enables you to send and read email.” Why? Well, the word enables (in that kind of usage) was verboten. (The average reader has no idea what writers deal with when writing technical books for well-established publishers.)

My Style Guide Needs

Microsoft Outlook 2011Although I never used to have trouble remembering the proper forms and usages of the words and phrases I included in my books, as I’m aging — and as my life becomes more complex — I’m having trouble remembering the little things. So this past summer, when I worked on Mac OS X Lion: Visual QuickStart Guide for Peachpit Press, I developed and maintained my own style guide for the book.

The trick was to put the style guide in a place where it was easy to consult as I worked. I wrote (and laid out) the book on my old 24-inch iMac. I was living in my RV at the time, comfortably parked at an RV park with full utilities, but my workspace wasn’t large enough for the luxurious dual 24-inch monitor setup I have in my home office. I experimented with keeping the list of words and phrases in a Word document file, but the amount of overhead — Word running all the time, big window with all the trimmings, etc. — made it an awkward solution. Ditto for Evernote. All I needed was a tiny window where I could list the words I needed to use — these applications made maintaining and consulting such a list multiple times throughout the day a real chore.

The Solution: Stickies?

Stickies IconI stumbled onto the solution while writing the book. One of the apps that comes with Mac OS X is Stickies. This is an app whose sole purpose is to put virtual sticky notes up on your screen.

I never liked the app. I thought it was kind of dumb. After all, who would use an app to put a sticky note onscreen when you can just put a real sticky note on your screen?

But then I realized that the tiny windows Stickies creates were perfect for the simple lists I needed to consult. I could easily fit them on my screen, beyond the area I needed to work with InDesign.

Style Guide in StickiesAnd so I began creating and maintaining my style guides in Stickies.

And I continue to do so today.

There are a lot of benefits to using Stickies as a solution for this problem:

  • The contents of Sticky Notes are saved, even if you quit the application.
  • Stickies are easily modified and updated.
  • Stickies supports formatting, so if I want to remind myself about a word or phrase that should never be used, I can format it as strikethru text.
  • Stickies can be exported as plain text, so I could, theoretically, save a style guide list before closing the Stickies window when the book is done.
  • Stickies take up very little room onscreen.
  • All active Stickies notes open automatically when you open the app.
  • It’s easy to set up my computer so Stickies automatically opens at startup.

Sounds good, no?

For me, it’s a win-win. I get a solution to my problem. But what I also get is a reason to use a silly little free app like Stickies.

Interesting Links, November 9, 2011

Here are links I found interesting on November 9, 2011:

Seriously, Adobe: WTF?

A brief rant about how Adobe software took over my applications folder.

I recently got a new Mac and did a clean installation of my software. Two of the first apps I installed — primarily because I needed them to finish work on a book — were Photoshop CS3 and InDesign CS4. A few days later, I upgraded Photoshop to CS5.

The screen shot illustrates how Adobe invades a computer system and fills it with software that the end user might not want. Yes, I’ve got three versions of Adobe Bridge — which I never use. Two versions each of Adobe Device Central and Adobe Extension Manager. Then there’s Adobe Media Player, which I suppose plays some sort of media. I don’t want it. And Adobe Stock Photos? Who asked for that?

Adobe Takes Over

It gets worse, though, when you peek into my Utilities folder (also shown). One of the installers added Adobe AIR, along with its uninstaller. I do admit to adding Flash — although I really didn’t want to. But tell me, does Adobe really need three folders for its other crap: Adobe Installers, Adobe Utilities, and Adobe Utilities – CS5? Digging deeper into one of these folders (also shown) reveals even more from Adobe.

And these are just the items that aren’t hidden away in secret places all over my hard disk. It’s as if I invited a houseguest and he emptied his suitcase all over my house for the duration of his stay. What makes him think that’s okay? And if I ever kick him out, will I ever be able to find and remove all of his crap?

Even Microsoft Office doesn’t do this.

My question: Why?

Dragon Dictate

Practice, practice, practice.

Dragon DictateWhile I realize that my review of Macworld Expo was not very complementary, I did get a first-hand look at one really good software product: Dragon Dictate. Dragon Dictate offers the possibility of being able to do something that all writers dream about: to dictate what I want to write and having the computer type it for me.

My first exposure to Dragon Dictate was with the iPad app, which is called Dragon Dictation. I blogged about it a while ago. The software has a few shortcomings. For example you can only translate short bits of text at a time. It requires an Internet connection. You really can’t use it for long dictation. It’s more of a novelty. But what it showed me is how well the Dragon line of products might be able to understand what I’m saying. I was very impressed.

The folks at Nuance Software had a booth at MacWorld Expo. I sat through one of the demos. The man doing the demo was very good. He recited some rehearsed text, but also ad-libbed, made changes to the text, and did other things that went far beyond rehearsal. It helped confirm what I thought was true: that the software was ready for prime time and might understand what I could dictate to it.

I bought the software.

Using voice-recognition software is more than simply dictating to your computer. While this software is very good at understanding what I have to say, it isn’t perfect. One of the problems with the software is that you cannot combine keyboarding with dictation. If you try to do this you get all kinds of weird errors. So if you’re serious about using it, you need to learn not only how to dictate properly to it, but how to issue the commands that you’ll need to edit the text as you dictate.

The best way to learn how to use the software is to try some dictation with the manual handy to help you edit as you dictate. The manual that comes with the software is 174 pages long. I printed it two pages per sheet of paper and then cut each sheet in half and inserted it in a binder. I can now access this information as I work with the software to help me edit the text as I dictate.

What I’m finding as I dictate this is that the software gets about 99% of what I say exactly right. I’m extremely impressed by this. The training process before I got started was actually pretty quick. I’d say that the software was ready to use within 15 minutes of installing it. This says a lot about the training process, but it also says a lot about the software’s ability to understand what people say. I should also mention here that I’m using the headset that comes with the software as I dictate to my laptop. On my desktop, I use a much better microphone. Either way, the recognition is amazing.

The 1% of dictation that is not understood or that contains errors must be corrected. Correction is tricky. The software recognizes a certain group of commands. If you use the wrong command the software will simply type what you say. This is very frustrating. If you use the correct command, the software may or may not do what you expect. It’s always great when it does what you expect. But it’s very annoying when it does what you don’t expect.

One of the things that bugs me is when I issue a command that I believe will do a certain thing and the software does something completely different. I think this is a matter of me learning the commands. The software definitely understands most of what I have to say, so the problem is probably me issuing the incorrect commands.

So it’s all a matter of practice. I dictate text and as I dictate I watch what the software types. Then I make corrections as necessary. There aren’t many corrections to do. Having the manual nearby helps me find the correct commands to make the corrections I need to do.

Another challenge is to be able to dictate exactly what I want to say. When I first began writing when I was in my teens I didn’t have a word processor. Back then, I had the ability to compose in a linear manner. In other words, my brain dictated to my hand and I was able to write in full sentences and full paragraphs exactly what I wanted to say. Little editing was needed. But word processing has changed the way I write. Nowadays, I get out the basics of what I want to say and then go back and edit. I insert words and paragraphs, I make changes to sentence structure and paragraph structure. I rearrange text. If I can’t think of how to start, I start with the middle and insert the beginning later.

For a long time now, I’ve been thinking about what a blessing and a curse word processing is. As I struggle to work with dictation software, it seems like more of a curse. Word processing has made it difficult for me to write in a linear manner. Because of this, I struggle with dictation.

I do have to say, however, it’s a real thrill to see the words that I dictate automatically typed for me. The accuracy floors me. So far, everything you’ve read in this blog post has been dictated. Not only have I dictated this text, but I’ve also corrected and edited everything that you see. I have not touched the keyboard once. Yes, I have paged through the manual—that’s the main reason for writing this post—I wanted to learn to use the software better. In a way, this blog post is an exercise. I’m hoping that it will help me to learn the software while letting me practice dictating what I want to say. Practice makes perfect.

I will continue using Dragon Dictate to dictate many of my blog posts. And with practice, I’ll be able to master the software and increase my own productivity by being able to dictate what I need to write. Although I’m a quick typist, Dragon Dictate is a lot faster.

Dragon Dictation? Maybe.

I try an iPad-based dictation tool.

Note: This blog post was dictated into my iPad. Although I’d originally hoped to display the text in two columns to show unedited and edited text (as referred to in the post), I later decided to use DEL and INS tags to show actual text edits required — places where Dragon Dictation actually got it wrong. I did not correct my failure to dictate punctuation or my poor use of words, since those are my errors and not the software’s. A few additional comments are included in square brackets in the text.

I am trying something different today. I’m writing a blog post by dictating into my iPad.

I’m using a program called Capps dDragon caps dDictation. I downloaded it for free on my iPad not long after I bought the iPad. I’ve tried it a few times, and was very pleased with the results. Unfortunately, there’s a lot more to using dictation software and than simply saying what you want to say.

These first two paragraph are good example. On the left you see my dictated version. On the right you see my edited version. Notice the changes I needed to make. It’s really not bad, but not exactly perfect.

The main problem with using dictation software. See is that you have to dictate everything you want to type. That means you have to dictate your punctuation, capitalization, quotes, and any other information that you want to put in your text other than the exact words.

You also need to speak clearly directly into a microphone. On the iPad that’s not exactly convenient since the microphone is at the top of the iPad. Right now my iPad is standing up on my table with the microphone close to my mouth so that so that Dragon dictation can understand what I’m saying. Of course if you have an external microphone it will work with that as well.

You also need to be careful about what you say. Any mistakes you make will be transcribed. This makes dictation a useful tool for getting out of a first draft, but not for getting final text. You’ll still have to go through the document and make changes to it as necessary to correct errors and rephrase sentences.

As I dictate this today, I see that I’m quickly getting the hang of it. Although it’s not natural for me to do this, I don’t think it will be difficult to learn. What amazes me the most, is the way the software can recognize exactly what I’m saying. I haven’t edited any of this text other than what you sought saw at the top of this post. [Not true; read note at top of post.] Get Yet as you can see dragon dictation has managed to understand almost everything that I’ve said. This absolutely amazes me. What I don’t understand, however, is how many people reported that dragon dictation could not understand them. The overall reviews in the iTunes store for the app are very low. I can only assume that these people are not speaking slowly and clearly so that the software can understand them.

What I do find a little bothersome about this software is that it needs an Internet connection to work. As I speak it evidently records what I say and then when I’m done it sends it to the Dragon dictation website words where it’s translated and returned to me. This isn’tthe best solution if you don’t have an Internet connection all the time. But given the price of the software, which was free, I really can’t complain.

Another thing I find a little bit bothersome is the fact that it evidently has a buffer. I can’t just go on talking for a long period of time and expect the software to be able to translate. Instead it automatically cuts me off gets the translation in and puts it in the software sometimes while I’m still talking. [Boy, that previous sentence could sure benefit from some commas.] This means that I need to stop at the end of every long paragraph let it translate and then start again.

It’s interesting to me also how the software does not recognize upon a pause as a place to put a comma or period it’s also interesting to me that it probably just inserted those two forms of punctuation instead of the words that I just set. Let’s see. That’s funny it’s got the words as I said them and didn’t put in punctuation. I guess it does take a little bit of time to get used to this. [This whole paragraph is a good example of experimenting. Believe it or not, Dragon dictation made only one error; the other errors were mine.]

As a writer, it’s a dream to be able to say what you want to say and have it automatically typed for you. But the reality is and not so sweet. In reality, I can type a lot faster than I can do this dictation. I can also make a lot fewer mistakes. And I can edit as I go along.

Still, I think the thing that bothers me the most, is that I have to stop at the end of every long paragraph to let Dragon dictation catch up. I don’t type like this. I don’t think like this. I tend to type thing [I corrected myself here but DD didn't know that.] right write a lot more a lot more fluidly. I also don’t think about the comments commas that I need to put in my documents.

Overall what do I think of this? I think it has its uses, but I can’t see using it as a normal writing tool. I’ll keep experimenting with it, but I’m not sure whether it will ever be something I use daily.

If you have an iPad or my phone iPhone I recommend giving this a try. You might like it. And if you like it a lot. You might want to buy the regular software that they self sell for your computer. They have a Windows version and a Mac version.