Your Poorly Written Communication is Not Cute

Capitalization, punctuation, grammar, and spelling — it’s pretty basic stuff.

I’m trying to determine whether some of the people who contact me via blog comments and email are illiterate or trying to be cute.

I’m a writer. I’ve been writing for a living since 1990. No, I don’t have a degree in English. And no, I know my grammar isn’t perfect.

I learned to read and write with everyone else in school back in the 1960s-1970s. We were taught to write using good grammar, punctuation, capitalization, and spelling. If we got it wrong — and yes, there is a difference between right and wrong for these things — we were penalized with bad grades. That became motivation for getting it right. Some of us learned better than others, but we all learned the basics.

Apparently, this is not the case these days. Take, for example, the email message I blogged about back in September, “News Flash: I am NOT a Helicopter Cost Consultant.” I quoted the full text of the email message I received:

as of this date if i were to buy a used R22 with approx a 1000 hrs on it how much would the total operating costs be per hour if i were to fly 100 hours a year including reserve money for future overhaul

Note the lack of proper capitalization (well, he got R22 right) and punctuation. The whole thing is a run-on sentence fragment.

Yes, I understood what he was looking for. And yes, I know that mutual understanding is the goal of communication.

But seriously: this email message leaves me wondering if this guy was asleep through elementary school or simply doesn’t care enough about the recipient of his messages to bother making recognizable sentences.

I got another one today, this time in comments:

i think it hard to become a pilot if it in book to study…………….

Ironically, this was posted on a blog post titled, “So You Want to Be a Helicopter Pilot, Part 6: Study Hard.” Was this supposed to be a joke? I didn’t find it funny in the least. And because it added nothing of value to this blog, I trashed it.

So I’m left wondering whether these people are:

  • Stupid. They just didn’t learn the basics in school.
  • Too stupid to care. They think it doesn’t matter.
  • Trying to be cute. They think that lack of capitalization and punctuation is unique and different.

As a writer, this failure to even try to write in decent English (or the language of your choice) pisses me off to no end.

I’m just wondering how these people survive in today’s economy and job market. I know that if someone contacted me looking for a job and couldn’t be bothered to communicate with something resembling good English, I wouldn’t bother to read past the first sentence fragment.

Interesting Links, October 10, 2011

Here are links I found interesting on October 10, 2011:

Interesting Links, July 10, 2011

Here are links I found interesting on July 10, 2011:

Five Reasons Why My Next Phone Will Be an iPhone

Yes, I finally took the plunge.

Regular readers of this blog think I hate the iPhone. That is not the case. I hate AT&T. From their crappy coverage to their even crappier customer service, I won’t voluntarily give that company another dime of my money ever again. Hell, when I made my split with them years ago, I even sold my stock.

I actually like the iPhone. And, since buying an iPad last April, I like it even more. After all, isn’t an iPad like a big, fat iPhone without calling capabilities or a camera?

I was eligible for a new phone on my Verizon plan on December 23. I’d been considering several Android phones and the Motorola Droid 2 was likely to be the winner.

And then the Verizon iPhone announcement came.

I gave it a lot of thought. I was worried that Verizon would attempt to squeeze higher fees out of customers for the privilege of using the most coveted smartphone in the world. So I waited to learn more about pricing, etc. Hell, I’d lived with the BlackBerry — which still worked fine — for nearly two years; I could wait another few weeks.

Eligible for UpgradeThis morning, I went online to the Verizon site. When I logged in, I was greeted with a message telling me that as a “valued customer,” I was eligible to upgrade to an iPhone first and could get the phone as soon as February 10. I followed a trail of information by clicking a bunch of buttons. I was surprised that the 16GB iPhone 4 would cost me the same as the Droid 2. I clicked some more. I was surprised that an unlimited voice/text plan was available. And that adding up the plans I needed would cost me less per month than I was already paying with my 2-year-old BlackBerry Storm.

When I began entering a credit card number, I knew they had me. Moments later, it was too late to turn back.

But I do have five valid reasons why my next phone will be an iPhone.

  • Smart Phone. It was absolutely necessary for me to buy a smartphone — and the iPhone is one hell of a smart phone. It gives me access to my address book and calendar data and lets me add the apps that I needed to get my work done. And there are plenty of apps. (No, Angry Birds will never be installed on any of my devices.)
  • Easy Syncing. The iPhone will sync address book, calendar, and e-mail data transparently with my Macs. The Droid would have required 3rd party software or clunky syncing with Google services that I don’t currently use. The syncing alone was enough to sell me on the phone, even if it cost more.
  • Familiar Interface. I have an iPad. I struggled with the interface for a short time when it was new. Why? Because it’s based on the iPhone interface, which I didn’t know. So my knowledge of the iPad interface means I already know 95% of what I need to use the iPhone. I admit that I dreaded facing the learning process for an Android phone; now I don’t have to worry about it.
  • The price is right. The iPhone cost me the same as the Droid would have but gives me so much more (see previous three bullets).
  • I am an Apple User (and stockholder). I’ve been using Macs since 1989 and have been writing about them since 1991. People who know me for my Mac-related work are always shocked to learn that I don’t have an iPhone. It isn’t individualism, I tell them. It’s the simple fact that AT&T cannot deliver the kind of service I need for my only means of communication. (Yes, we dumped the land lines at least two years ago.) Now I can meet the expectations of my peers without sacrificing my own communication needs.

February 10 is just a week away. Four years and two phones — Palm Treo 700p and BlackBerry Storm — after the original iPhone was announced, I’m finally joining the throng.

I feel oddly unexcited. Could it be because I know what so many others won’t admit?

It’s just a phone.

Interesting Links, January 18, 2011

Here are links I found interesting on January 18, 2011:

  • Apple’s Earnings Insanely Great – Whodathunkit? When I bought my Apple stock during the dark days for $13 per share, everyone thought I was nuts. After two splits, my basis is under $4/share — and it's trading for $350+/share. Why? Well, revenues up 71% over last year might have something to do with it.
  • Why Facebook wants your phone number – "If you don't want app developers, who could use your information to develop cool apps or could sell it to scammers, to know your address and phone number then don't give that information to Facebook in the first place." Like duh. Read more on CNN.com
  • Reality Check: Winners and losers from a Verizon Wireless iPhone – Interesting take on winners and losers of iPhone coming to Verizon.
  • The 9 Worst Ways to Use Twitter for Business – This is SO on target. I would, however, call it a list of Twitter "don'ts" since it basically advises you about what NOT to do. Sure wish all businesses would follow the advice here.
  • Facebook Gives Your Home Address to Developers – My question: why would anyone give Facebook their address and phone number in the first place?