Living with Dial-Up Networking

It really isn’t that bad.

When I left the golf course RV park in Quincy last week, I also left behind the incredibly frustrating Internet service I’d been stuck with there. I knew that wherever I camped on or near the orchard belonging to my last client of the season, WiFi access would not be an option. (Heck, I didn’t even know for sure if I’d be able to get an electric or water hookup.)

I’ve had Bluetooth tethering capabilities on my Verizon Wireless service for more than 3 years now. It costs me $15/month extra for unlimited bandwidth. (Don’t look for that plan now, folks; current plans all cap the bandwidth; I’m grandfathered in.)

Tethering, in case you’re not familiar with the term, involves introducing your computer to your Bluetooth-enabled smartphone to pair them wirelessly via Bluetooth. Your computer can then use your phone to “dial into” the cell phone provider’s Internet service. This is referred to as dial-up networking or DUN. Once connected, you can surf the Web, send and receive e-mail, and do just about anything else you could do if you were connected by WiFi. The connection isn’t fast, but it isn’t agonizingly slow, either. The only drawback is that when an incoming call connects, you can’t work online. But when you hang up, you can continue working — a feature I just discovered today.

The image below shows what the right end of my computer’s menu bar looks like when I’m connected. The modem menu shows connection time; in this example, only 12 seconds. The Bluetooth menu shows that I’m connected to a Bluetooth device (my BlackBerry). I keep AirPort turned off because there aren’t any WiFi networks around and keeping it turned off saves a tiny bit of battery life. When I want to disconnect, I choose Disconnect Bluetooth DUN from the Modem menu. After a “disconnecting” message scrolls by a few times, the connection is severed and the timer disappears. To connect, I’d choose Connect Bluetooth DUN from the same menu.

Connected Menu Bar

(If you’re interested in how-to information about DUN, check out “Setting Up Your Mac to Use a Smartphone’s Internet Connection,” which I wrote for InformIT a while back. It should still be up-to-date enough to be useful.)

I used tethering for most of my Internet access the first season I was in Washington state. Back then, I’d arranged for Internet service but it was disconnected because an involved party had been beaten with a stupid stick. I fell back to DUN for access and was glad I had it.

Back then, however, my computer and cell phone didn’t talk to each other very well. I had a Treo 700p in those days and maybe that was part of the problem. If an incoming call disconnected me, I’d have to do a battery pull on the phone, restart the computer, and repair to get a new connection set up. It was a pain in the butt so I tended to stay online for very short periods of time, dreading the possibility of an incoming call.

The memory of that has stuck with me. But either my BlackBerry Storm (v1) is more gracious about disconnections or Apple has improved its Bluetooth connection routines in Snow Leopard because I’m not suffering the same symptoms. If I get an incoming call, I tell my computer to disconnect, talk on the phone, and then reconnect easily when done. No battery pulls, no computer restarts.

As a result, I’ve been staying connected for as long as an hour at a time.

Where I AmMind you, I’m camped on a construction site across the street from a cherry orchard 8 miles up a canyon from Wenatchee, WA. (The tiny red X on the map marks the approximate spot.) It’s amazing to me that (1) my cell phone works so well up here, usually giving me five [legitimate] bars and (2) I’m able to stay connected to the Internet for so long.

But — and I hate to rub this in for all the iPhone devotees out there — I chose Verizon and skipped the iPhone thing because I often go to places like this and I often need tethering for Internet access. Does AT&T have coverage here? Maybe. Does the iPhone offer tethering without a complex, warranty-voiding jail-break? No.

Yes, it’s a pain in the butt to have to literally dial in every time I want to connect to the Internet. But for $15/month unlimited access, I can live with it — at least until I get home.

Packing Up, Moving Out

Moving day is upon me.

On Wednesday (yesterday), I got a call from my last client for the season. Instead of starting the contract on July 25, he wanted to start on July 22.

Thursday (today).

That seemed to work out fine for me. My previous contracts all ended on Wednesday and there was no rain in the forecast. So even through two of my clients were still picking cherries, it was unlikely that they’d need me to extend. A quick call to each of them confirmed this.

I’d been planning to move on Sunday. Or maybe Monday. Now it looked like I’d have to move on Friday.

The fifth wheel RV that I’ve been living in since the start of the season is in Quincy, WA in a campground on a golf course with a full RV hookup. My helicopter is parked across the street at an ag strip there. I need to get both of them up to Wenatchee Heights, WA, and park them on an orchard.

Today, I’m driving up to Wenatchee Heights to meet with my client and agree on a place for me to park. I have my eye on a spot, but the land doesn’t belong to my client and he’s not sure how to contact the owner. I’m hoping I don’t have to park in the orchard. The roads in there are very narrow and I’m worried about getting my 36-foot rig around the corners. I’m also thinking that there probably isn’t 36 feet of level space in the whole place.

This afternoon, I’m going to a salmon grill party at the ag strip where I’ll probably give helicopter rides to my hosts and their families.

Then I’ll come back to the RV and pack it up.

RVs are great because they’re set up for living and can be very comfortable. Mine is extremely comfortable. But when an RV is on the move, all loose items need to be stowed. When you spend weeks parked in one place, you tend to take out a lot of items. I need to put all these things away where they won’t go flying as I drive around curves and down bumpy roads. Among the larger of these things is my 24-in iMac computer, which has been sitting on my desk since I got here and unpacked. I’ll be putting it away in its box until I get home from my travels at the end of September. I have a laptop — actually, three, but who’s counting? — with me for the book project I’ll likely start on Saturday.

I expect packing and cleaning to take most of the day. By morning, I need to have it 90% done.

Tomorrow, I’ll fly the helicopter up to the orchard at about 7 AM. My client will meet me there again and drive me back to Quincy — a distance of about 40 miles. Then I’ll finish packing up, take care of all the dumping and disconnecting, get Alex out of his cage and into his travel box, close up the RV, and hook it up to the truck. With luck, all that will go smoothly and I’ll be on site at Wenatchee Heights by noon.

There’s a pretty good chance that I won’t have any hookup when I get to my next parking space. That’s three weeks without water, power, or sewer connections. Power isn’t an issue; I have a solar panel on the roof that should keep the batteries charged and a 2000 watt generator if I need more power. (I really don’t want to run the generator if I don’t have to, but with daytime temperatures getting into the 90s, it looks as if I’ll need it just to run the air conditioner.) Water could be more of a problem. I know I can’t last three weeks with 62 gallons of water. I’m hoping I can run a hose from a water source to the RV to fill its tanks occasionally. We’ll see how that works out.

I’m looking forward to the move. I was actually starting to get pretty tired of this place — especially with no work for the past four weeks. But I am nervous about it. This is a known; where I’m going is an unknown. Hopefully, later this morning I’ll have a better handle on where I’ll be parked and what’s available to me. I can take it from there.

Details to come…

Internet Frustration with a Crappy ISP

Sometimes it’s better to have no Internet service than bad internet service.

For the past two months, I’ve been living in my RV at a golf course campground in Quincy, WA. This is my third June/July here.

Some Background

Wireless AntennaThe first year, I tried to get Internet service here using what I was told was the only local provider. The provider uses wireless Internet. It picks up a signal from a nearby tower using an antenna it placed on the golf course’s pro shop roof. The signal goes down to a router and broadcasts Internet service via WiFi to those within range.

That first year, it worked okay for the short time it was available. But the groundskeeper was convinced that its wireless signal was messing with the irrigation system’s wireless signal and had it taken down after two weeks.

The second year, the service was up and running again. My camper was parked in the second space from the pro shop (again) and I was able to connect. I paid the $40 monthly fee and had relatively decent service, although speed was often an issue, especially in the evening.

This year, I’m parked in space #5 which is long enough for my new rig. I soon discovered that although the golf course was using the same provider, that provider had changed the way it did business. Rather than one router for the pro shop and campers, they had three routers installed: one for the pro shop, one as a “hotspot” for the restaurant, and one for the campers.

The Trouble Begins

The trouble began when I first attempted to connect to the RV-dedicated router. The system they used required my MAC address. I’m using three devices — my iMac, my MacBook Pro, and my iPad. So we had to set all that up over the phone. He got the MAC address wrong for one of them, causing all kinds of problems.

By the next day, I realized that I couldn’t hold a signal with the router. My Mac was reporting 3 bars when connected, but half the time, it couldn’t even see the router. Turns out, these idiots had installed a router for a campground that didn’t have enough range to cover the whole campground. I guess if you want Internet service, you need to park next to the pro shop building.

So they switched me to the password-protected hotspot router, warning me that they’d change the password once a month. Whatever. It seemed to work so I was okay.

Seemed is the appropriate modifier here. In reality, it only worked about 80% of the time. Sometimes, the router would disappear. Other times, it would be there, but would not send an IP address. Other times, it was there and sent my devices IP addresses, but those addresses couldn’t connect to the Internet. Outages like this would be frequent on some days, lasting anywhere from 2 minutes to 2 hours. One night the Internet went offline around 7 PM and didn’t come back until 10 AM the next day. The golf course pro shop was having the same problems.

The amount of frustration this caused me cannot be measured. I’d be working on an e-mail message or blog post and not be able to send it. I’d be uploading movie files to a publisher who had me on a deadline and the upload would fail. I’d try to download updates for my computer and they’d stall and eventually fail. I’d have a client calling, asking what I saw on weather radar and I couldn’t get online to look.

And then it would just work again.

Even when it did work, the speed of the connection was sometimes agonizingly slow. I mean so slow that it caused physical pain — from pulling my hair out — to use a Web browser. I couldn’t even watch YouTube videos. Even tethering from my BlackBerry has enough bandwidth for YouTube.

Service sucked and I was paying $40/month for it.

I started seriously considering a MiFi.

The D & J Show

Then there was the surprise password change.

The company is run by two guys. One guy, D, is the money guy and knows next to nothing about technical matters. He’s the guy that answers the phone when you call for help. The other guy, J, is the tech guy and I think he probably does know what he’s doing — at least well enough to get by. When you need help, you’re directed to call his cell phone, which he never answers. He also doesn’t respond to text messages or return calls.

D decided, one day, that too many people had the password for Hotspot and it was time for a change. So he changed it to the word golf. Unfortunately, 4-character passwords were not appropriate for the type of network security they were using. So, as a result, it wouldn’t work for anyone, even if they had the password.

J, upon hearing about the problem, changed it back to the old password. That fixed things — or at least brought them back to their semi-functional service level — for a while.

Sputnik

Last week, I flew up to Chelan to spend a day with a friend. I got back around 7:30 PM, and like any other computer-dependent geek, went to check my e-mail.

Sputnik?

The typos on this login screen should give you an idea of the level of professionalism I’m dealing with here.

I couldn’t connect. The router had disappeared. Instead, there was a different router name that included the word hotspot and was not password protected. I told my computer to connect. Still no joy. I launched my Web browser. And the sign-on screen shown here is what I saw.

I was paid up for another three weeks, but I had never been given login information. All I had was a password. I tried all different combinations of my name with the password to connect. No joy.

I got pissed off. I called the number on the screen and got an answering machine telling me that D was on the phone. Not likely. He was more likely gone for the day. J didn’t answer his phone. I started leaving messages, and they were not friendly. I was pissed off.

In the morning, nothing had changed. No one returned my calls — as if I had reason to expect that they might. I started calling again and still not getting through. I had to connect via BlackBerry Bluetooth tethering just to check the weather and my e-mail.

At 10 AM, when I called J again, he answered the phone. (I heard that hell froze over that day, too.)

“We upgraded the service yesterday and put in a new router,” he told me, as if I had no reason to be angry. “It should work a lot better now.”

He was full of crap but I believed him for about 10 minutes. That’s how long it took to set up an account for me and get me connected. He’d already hung up when I realized I had the same crappy service I’d had for the past month and a half.

And now I had the extra bonus of having to log in several times a day.

The login process is especially frustrating on my iPad, which won’t remember my user ID or password and must be prompted to connect by trying to access a simple Web page (I use Google.com) rather than refreshing whatever was last viewed.

Sputnik. That’s a good name for this service. It’s 1950s technology.

I’m outta here in less than a week, so the frustration will end.

And the folks at the golf course have already told me that they’re thinking of switching to another service.

All I know is that I’m not giving another dime to these clowns again.

Update: 10 minutes after posting

It Never EndsYou want irony? Here’s the message I got in my Web browser only 10 minutes after posting this whine. These guys don’t even know how to configure the obsolete software they use.

Just Because It’s Free Doesn’t Mean You Should Waste It

I’ve become the power police.

My Neighbor's TrailerThis photo shows the trailer parked in the spot next to mine. It’s been here longer than me and I suspect it isn’t going anywhere soon.

For a while, a family of four and dog lived in it. They kept weird hours. They’d come home between 9 PM and 11 PM, make a bunch of noise, and then go inside and (I assume) sleep. Occasionally, before turning in, one of them would do something in the car with the key in the ignition and the door open so it would beep-beep-beep for 20 minutes at a time. In the morning, around 10 AM to 11 AM, the door would open and they’d begin spilling out in their pajamas. After screwing around at the trailer for a while, they’d leave. The whole process would start again that night.

About a month ago, they started leaving the “porch” light on. This makes sense when you know you’re going to get in late, but what bugged me is that they never turned it off. And while this isn’t a huge deal if they’re parked all by themselves, their porch light is about 10 feet from one of my bedroom windows. It’s so bright outside at night that I actually woke up in the middle of the night last week and thought it was morning.

It was morning. One o’clock in the morning.

I considered asking them to turn if off at night when they got in, but I was too embarrassed. They were a family of four in a 20-year-old 22-foot travel trailer with a dog. I was a family of one in a brand new 36-foot fifth wheel trailer with a parrot. I had no right to whine.

About two weeks ago, they started leaving the air conditioning on all day long, even when they — and their little dog — were out. They also left the two top vents and one of the windows open. Air conditioning on, windows closed isn’t bad. Air conditioning off, windows open is good. But air conditioning on, windows open is wasteful — especially when no one is home.

The campground we’re in is dirt cheap: $200 per month for a full hookup! There’s no electric meter, so you can suck as much power as you want. But that doesn’t mean you should suck power when you don’t need to. Or blatantly waste it.

About a week ago, they stopped coming home. I don’t know where the hell they are. For all I know, they’ve been deported.

So now there’s a vacant trailer next door with its porch light on, shining into my bedroom window, and the air conditioning blowing cold air out the open vents and windows. 24/7.

It gets cool here at night — in the 60s most nights. The kind of night you want to leave your windows open to feel the fresh breeze and hear the wind in the trees.

Of course, with windows and blinds open, I get to hear the air conditioning from next door and have that damn light shining on me.

I mentioned the light to some folks I had dinner with last night. They all told me to pull the bulb out.

But last night, I did something better. I snuck around to their electrical box and turned off their circuit breaker. Instant silence, instant dark.

I slept very well last night.

They didn’t come home. Although I was tempted to leave everything turned off, I know they have an electric refrigerator — the kind you buy for a dorm room; I saw them bring it in the day I moved in — and I was worried that the food inside it (if there was any) would spoil. So before taking my walk this morning, I flicked everything back on.

Tonight, I’ll flick it off again.

I figure that if they show up, they’ll just assume the circuit breaker popped. Maybe they’ll even get the idea that they shouldn’t leave the air conditioning on when they’re not around.

RV Living

A quick look at my current RV living experience.

I’m back in Quincy, WA for the third consecutive year, gearing up for cherry drying season. On Saturday, when my first contract starts, I’ll be literally stuck here in town, waiting for it to rain so I can spring into action and fly for my clients. And if the weather stays the way it has been for the past week, I’ll be doing an awful lot of flying.

The previous two years, I lived in a 22-foot “hybrid” RV that included a hard-sided camper shell with a single slide out and two pop-up camper type beds. When I first bought this camper, I thought it would be perfect for this kind of mission. But I didn’t foresee the need to write three books in it or an excruciating back problem that would last a month. I realized that when you have to live in an RV for three to four months out of the year — with a parrot, no less — you’d better have a pretty damn comfortable RV.

So I bought what I considered to be “the perfect RV.” While I don’t really think it’s “perfect,” I still believe that it’s as close as I’m likely to get unless I have one built to my exact specifications — which is not an option. This RV has plenty of space, as well as comfortable places to sit. Best of all, I don’t have to work in the same space where I try to take my meals.

But I’m getting ahead of myself here. @Miraz wanted to know more about my setup here, so let me go into that a bit.

The Campground

I’m living at the Colockum Ridge Golf Course. A weird thing about golf courses out here is that they often include a limited number of RV parking spaces. Colockum Ridge (formerly Quincy Golf Course), which is now owned and operated by the Port of Quincy, is one of those places. It has five or six full hookup sites — that means sites with water, electricity, and sewer hookups. The sites are not far from the main office, between a wide driveway area and a narrow path out to the golf course. One of the greens is about 50 yards from the last spot. The golf course also has a handful of water and electric only spots. Those are on the other side of the wide driveway, near a well-trafficked road.

For the first two years I was here, the monthly rate for a full hookup spot was $300. I thought that was a pretty good deal. The first year, all the full hookup spots were occupied by me and construction workers for a pair of data centers being built in Quincy. Last year, I was the only long term occupant. This year, in an effort to attract more long term occupants, they dropped the monthly rate to only $200. This is a steal. (Oddly, I was worried the rate might go up; never expected it to go down.) The only drawback to the lower rate is that they’ve apparently attracted the owner of a junky old trailer who seems to be using his site as a weekend getaway. (Sometimes a higher rate is good to keep the riffraff out.)

My RVAlthough the spots are small, they do have well-kept lawns. Parking is on a gravel spot that you need to back into; that gravel area is surrounded by railroad ties on three sides to keep it separate from the grass. The spots aren’t exactly level — as I found out this year — but they’re not far off. I surprised myself with my ability to get the trailer into the spot; it was the first time I’d every done any serious backing up and it didn’t take more than a few tries to get it into place.

There are a few drawbacks of living here:

  • They start tending to the grass not long after dawn. That means there are lawn mowers running as early as 5:30 AM. This doesn’t bother me because I’m usually awake by then.
  • Because the RV spots are near the office and the office is at the intersection of two major roads, traffic noise — especially trucks slowing down to make one of the stop signs — can be a bother. In my old camper, it actually kept me up at night. In my new one, I don’t hear much unless the windows are open.
  • Golf carts and the odd piece of maintenance equipment drive right past the back window of my RV all day long every day. Before I moved the trailer 2 feet forward to get the left wheels on blocks (for leveling), they’d be within arm’s reach of my back window. Now they’re 2 feet farther away.
  • The sites really are tiny — although I suppose they’re about the same as the standard RV parking lots selling themselves as RV parks or “campgrounds” these days. My front slide-out actually hangs over into the parking spot next to mine, which is on a weird angle. There’s nothing I can do about it.

But there’s plenty good about living here:

  • They allow me to have my mail delivered to their address. So I can get mail and packages delivered to me here. I’m also the one who collects the mail daily; apparently no one else ever checks it. The first time I checked it, the box was absolutely stuffed. The mail carrier must like me.
  • This year, I have a picnic table, which will come in handy (if it ever stops raining for more than a few hours) for using my new barbecue grill, eating out, and getting Alex the bird outside for a while.
  • After the RainI have some nice views. My “office” window looks out on an idyllic view of trees, a picnic table, and the golf course. There are also birds — primarily robins — digging in the grass for worms throughout the day. Soon they’ll bring their chicks.
  • My helicopter is parked at an ag strip right across the street. In fact, I can see it from my back window. That means I can hang out here until I’m called out to dry. Definitely beats sitting in the truck at an airport for hours, waiting for a call that might not come. An added bonus: watching the crop dusters fly by.
  • I can get wireless Internet that works just well enough to pay for it. (I’d be very happy if it worked reliably all the time.)
  • The golf course has a restaurant where I can get breakfast or lunch if I get too lazy to cook. It’s not a great restaurant, but I’m not complaining.
  • The golf course is only five miles from town, where there’s a supermarket, coin-op laundry, post office, and other conveniences.
  • The area, being a farming community, is relatively safe and secure, so I don’t have to worry about my personal safety or the security of my belongings. It’s unlikely, for example, that anyone will break into my truck or trailer or walk off with my barbecue grill.
  • The golf course is in the middle of a farmland grid, offering lots of easy bicycling for me to get exercise.
  • Yellow-Headed BlackbirdThe golf course is only a few miles away from the Quincy Lakes area, which offers hiking, fishing, camping, and wildlife photography opportunities. Over the past two years, I spent a lot of time with my camera at Quincy Lakes, photographing birds.

The more I stay here, the more I like it. I’m even thinking of blowing off an aerial photo gig in Nevada in August so I can spend another month here.

The RV

The RV is amazingly comfortable. Comparing it to my old RV is almost silly, but here are a few examples:

  • There is a ton of storage. Enough storage to put everything away and still have space for more. That includes inside storage for indoor things and underneath storage for outdoor things. I even have enough room to store the old muffler for my helicopter, which I need to get repaired so it’s available as a spare. (They cost $2K new.)
  • The kitchen area has counter space for my coffee maker and grinder and enough cabinet space to store all my food, pots and pans, and dishes. And it even has drawers for storing silverware, napkins, and utensils. The stove is self-lighting so I don’t need to have a lighter or matches handy all the time to use it. The sink is a decent size, too.
  • The table and chairs is a hell of a lot more comfortable than the booth I had in the old camper. And with lots of windows, its bright and airy.
  • The sofa may not be as comfortable as the one in front of our TV at home (which is the most comfortable sofa in the world), but it sure beats the sofa in our last trailer. And rather than covert into a short, narrow “bed” for guests, this one has a queen-sized air mattress that two can sleep on comfortably.
  • Alex's Cage in my RVThere’s a La-Z-Boy style rocker/recliner. (There were actually two, but we pulled one out to have room for Alex the Bird’s cage.) I never thought I’d like one, but I spend a lot of time in it. I sit here and blog or read in the morning with my coffee and sometimes do the same after I’ve covered Alex for the night. It’s right beside the big back window, so I can watch the world — or at least this part of it — go by.
  • The RV has not one, but two flat panel televisions. They’re kind of wasted on me — I don’t watch much TV so I don’t have a satellite receiver. But I can pick up about 6 channels, including Fox and PBS. The 32-inch TV in the main room has a DVD player, so I can watch my Netflix videos on something larger than my computer monitor.
  • My RV OfficeI have an “office.” It’s a slide out with a desk and room for a chair. I’ve got drawers and cabinets to store my office stuff, so there’s not a lot of junk lying around. I brought along my 24″ iMac so I have all the same computing capabilities I have at home. And I managed to bring my color laser printer (what was I thinking?) and store it out of sight in a cabinet. There’s even a spot for my scanner. The office area even has two windows that look out over the golf course.
  • The bedroom has a nice bed with a dresser and closet. So I can store all my clothes neatly and accessibly. There’s a window on either side of the bed. I can even walk around the bed. The only thing I wish it had was a night table or storage area for the kinds of things you like to keep beside you at night. (And yes, I will be buying a new mattress for it; the mattress it came with is a real piece of crap. Just not sure how I’m going to get it through the doorway by myself.)
  • The shower has enough hot water for me to take a shower without turning off the water during the wash cycle. Yes, I can bask under hot water for the entire time I’m in the shower. Like a normal person. In my old RV, it was typical to run out of hot water during a shower; in fact, when I camped at a campground with a shower facility, I used their shower. Those days are over.
  • The toilet has a food pedal for flushing. The old trailer had a hand lever. That meant I needed to bend over the toilet every time I wanted to flush. Gross. It’s simple things like this that really make a difference in your life.

So I’m not exactly suffering out here in Quincy, WA. Sure, it’s not as nice as the house my buddy Jim rented in Chelan last season when he had contracts up there, but it’s very pleasant. And unlike Jim, I don’t have to share my space with another pilot — or anyone else other than Alex the Bird.

In a way, it’s a bad thing that the RV is so comfortable and pleasant to live in. Combined with my relatively pleasant surroundings and cheap living costs, I feel that I’d rather stay here than go home. I never felt that way in the old RV — especially when the temperature started rising and the horrendously loud air conditioning couldn’t keep up. This is my home away from home and I’m really enjoying it.