Interesting Links, May 3, 2012

Here are links I found interesting on May 3, 2012:

  • iOS: Troubleshooting Personal Hotspot – Useful information about troubleshooting personal hotspot issues on iPhone and new iPad. The most important takeaway: "Note: If you leave the Personal Hotspot screen or put your iOS device to sleep, the device only broadcasts the Wi-Fi network for an additional 90 seconds. If no devices join the Wi-Fi network during that time, iPhone or iPad Wi-Fi + 4G stops broadcasting your Wi-Fi network. You can start broadcasting your Wi-Fi network again by tapping Settings > Personal Hotspot."
  • Apple Trademark List – Up-to-date list of Apple trademarks and service marks. Useful when writing about Apple products.

Interesting Links, April 27, 2012

Here are links I found interesting on April 27, 2012:

  • Plan to crop – Interesting article with information about cropping photographs to fit standard size prints and frames.
  • Chickens As Pets and the iBookstore delay – Another author shares my frustration with Apple's complete failure to timely review and publish iBooks Author-generated interactive ebooks. Why did they give us this tool if they can't support publishing it?

Apple iBookstore: Understanding Payment Requirements

It’s a royalty agreement, folks.

The other day, I received an unusual email on my Flying M Productions email account. Flying M Productions is my little publishing company, the one I use to publish Maria’s Guides and other books. Its website isn’t much to look at; just a lot of promotional material for the items it publishes and sells. There’s no support for any book there; all support for Maria’s Guides can be found on the Maria’s Guides website.

The Question

Here’s the message, in its entirety; I’ve only omitted the sender name:

I am looking for understanding of this financial requirement for ibooks author:
(Apple does not pay partners until they meet payment requirements and earning thresholds in each territory. You should consider this before applying to work directly with Apple as you may receive payments faster by working with an Apple-approved aggregator.)
Apple was not able to explain this and said I had to contact you.
Please explain.

This is obviously a lie — or a big misunderstanding — I seriously doubt whether Apple even knows of the existence of Flying M Productions — especially since I’ve been waiting over a month for it to approve two titles for the iBookstore. The idea that Apple would refer someone to me about one of their policies is truly laughable. The idea that a tiny publisher with just four titles in 20 years would provide support for the most valuable company in the world is a real joke.

And that explains why I didn’t reply.

What’s This About?

But I wanted to know what she was talking about so I did a little search. I wanted to see whether the text she’d included in parentheses was actually present in any Apple agreement. I picked “payment requirements” and “Apple-approved aggregator” as my search phrases.

First I searched the most recent version of the 37-page Ebook Agency/Commissionaire Distribution Agreement that I’m required to sign to create books for sale on the iBookstore. No joy.

Then I searched the license agreement for the current version of iBooks Author. No joy.

Then I went online, and followed a bunch of links on the Apple and iTunesConnect websites. I eventually wound up on the requirements page for the Paid Books Account. And there, in the third bullet under the heading “Financial Requirements,” was the full text she’d put in parentheses in her email message.

Apple’s Stand on This

Before I go on, you need to understand two things:

  • Apple does not want everyone capable of typing a sentence and turning it into an epub or iBooks Author document to publish on the iBookstore. Think I’m kidding? Why else would they require ISBNs for every title sold on the iBookstore? That’s just another hurdle for authors/publishers to jump. Why does Apple take this stand? Because Apple (1) doesn’t want to publish crap and (2) doesn’t want to hold the hands of hundreds or thousands of author/publisher wannabes to walk them through the publication process.
  • “Apple-approved aggregators” exist primarily as a support mechanism for Apple. If an author/publisher is too clueless to publish on the iBookstore, Apple wants a way to graciously hand them off to someone else. Thus, they approve aggregators who apparently don’t mind holding hands with clueless authors/publishers in exchange for a fee.

The Requirements page linked to above is another hurdle for authors/publisher to jump. It lists requirements to further weed out the folks they don’t want to deal with. Hell, you have to have a relatively new Mac to publish on the iBookstore — if that doesn’t weed out a bunch of people, nothing will.

What are the Payment Requirements?

But what the person who contacted Flying M Productions was concerned with was the “payment requirements.” Of all the requirements, this is the least onerous. All this means is that Apple won’t pay royalties until you’ve reached certain minimum sales amounts. Why? Well, Apple doesn’t want to deal with thousands of tiny payments every month. Instead, it holds your royalties on account until you’ve earned enough for them to make it worthwhile to pay.

This, by the way, is common. Google has always done this with Adsense. Amazon.com does it for the Kindle Direct Publishing program.

While this may seem to suggest that you need to reach a threshold for each individual territory to get payment for that territory, that’s not what I’m seeing. In fact, I was just paid today for February’s sales. My royalty earnings on sales in each of six territories ranged from a low of $38.73 to a high of $659.40, and I was paid for the total amount earned.

Paragraph 5(c) of the Ebook Agency/Commissionaire Distribution Agreement states (in part):

After deducting Apple’s commission from eBook Proceeds, Apple shall either remit to Publisher, or issue a credit in Publisher’s favor, subject to Apple’s standard business practices, including minimum monthly remittance amount thresholds determined by Apple (e.g., $150), the remaining balance by electronic funds transfer (“EFT”) no later than forty-five (45) days following the close of the previous monthly sales period.

This tells me that you need to earn a certain amount of royalties before Apple will pay you and they’re required to pay within 45 days of the close of the period. That’s why I didn’t get my February earnings until April 5 — which is still a hell of a lot better than I get from my traditional print publisher contracts.

The $150 is an example. In looking at my past statements, for periods when I only had one title listed in the iBookstore, I was paid $28 one month and $31 another. Clearly Apple is not waiting for me to earn $150 before it pays me.

How Apple-Approved Aggregators Fit In

In re-reading this Requirements page, I’m thinking that Apple is using this scary sounding “requirement” as a way to encourage authors/publishers to use aggregators. But will aggregators pay more quickly? I can’t see how. Unless Apple uses different thresholds for different publishers? Or aggregators are willing to make payments for very small amounts? Or aggregators are willing to pay before the 45-day period has gone by?

Either way, it’s nothing to get all hot and bothered about.

But I do agree with Apple: if you can’t meet their requirements, use an aggregator.

Why I Bought a New iPad

No, I really didn’t need it. (Who does?)

I’ll admit that when I first heard the features of the new iPad, I was unimpressed. Although a lot of people made a big deal over the new retina display, that didn’t really interest me at all. After all, I don’t really use my iPad for graphics, movies, or anything else that really takes advantage of the display. But there were two features that really interested me:

  • MiFi
    Smaller than a pack of cards, this MiFi connects me to the Internet just about anywhere I go.

    4G connectivity with hotspot capabilities. I do a lot of traveling and have a MiFi unit that I take with me on the road. In fact, because I travel so much, I actually turned off Internet access at my house and use the MiFi there as well. I could imagine replacing my life I with the new iPad and transferring my MiFi data plan over to my new iPad and then using that as my hotspot. Not only would save me $20 a month, but it would give me 4G access instead of 3G wherever 4G was available. It would also reduce the equipment I need to take with me on the road — I would no longer need to take the MiFi and its power adapter.

  • The dictation feature. As a writer, one of the things that frustrates me about using my iPad is the keyboard. On a computer keyboard, I’m a very quick and accurate typist. I think it’s safe to say that I can type faster than I can write by hand. But that speed is completely lost on an iPad. I make too many errors that slow me down too much to use an iPad as a serious writing tool. That means that even on trips where packing light is very important, I still need to bring a laptop if I plan to do any writing. The dictation feature, however, changes all that. If it works well, I should be able to use it for some of my writing.

Because the feature set, as a whole, didn’t really impress me, I had no plans to buy a new iPad in the near future. Part of that was because my iPad 2 had been dropped when it was new and had a dent in one corner. Although it worked perfectly fine and the screen was not damaged, I knew that I would have trouble selling it. And without getting a few hundred dollars for it I just couldn’t justify the purchase of a new iPad to replace it.

All that changed the other day. Fellow author, Jeff Carlson, mentioned that Amazon buys back used iPads. I checked out the Amazon Trade-In Store, and learned that even if classified as “acceptable” (i.e., lowest acceptable) condition, I could still get $342 for my dented iPad 2. So I sold it to Amazon, went to the Apple Store, and bought a new iPad with Verizon 4G and 32 GB of storage space.

(And no, I didn’t have to wait on line. Those of you who know me should know how I feel about that.)

Getting my new iPad ready for use was very easy. I merely backed up the old one to iCloud and then restored the new one from iCloud. A few passwords and photos weren’t carried over properly and I lost a few free samples in my Kindle app, but everything was easily replaced. The new iPad was completely ready to use less than an hour after powering it up for the first time.

I had a $20 per month month-to-month data plan on my iPad 2 and, since I’d just paid for the current month period, I figured I’d switch that over to the iPad 3. It automatically utilizes 4G in areas where 4G is available. Before I leave to go to Washington for the summer, I’ll turn that plan off permanently and switch the 5 GB data plan on my MiFi I to my new iPad. Then I’ll be able to use that for all my 3G/4G wireless needs on a go forward basis, wherever I go.

Dragon Dictate
I wrote this book last year. Learn more.

In all honesty, I had forgotten all about the new iPad’s dictation feature. But the other day, after struggling to type a tweet early in the morning, I remembered it and decided to give it a try. This was actually very easy for me — last autumn I’d written a book about Dragon Dictate for Peachpit Press and the dictation features in the new iPad work very much the same way. The key is to speak slowly and clearly, and if you need to include punctuation you need to say the punctuation.

So I began using the dictation feature of my new iPad whenever I remembered to: for tweets, Facebook updates, and even e-mail messages. I discovered that as long as I spoke slowly and clearly, what I was saying would be pretty accurately transcribed by my iPad. Although I occasionally needed to make a few corrections to what was typed, even correcting that text was quicker than trying to type it on the iPad keyboard myself.

What’s good about this is it it has also reminded me to make more use of Dragon Dictate on my Mac. Dragon Dictate is an amazing software program, but there is a learning curve — the best way to tackle that curve is to use the software as often as possible. Once you get the knack of dictating what you want to write, it comes naturally. So when I decided to write this blog post about my new iPad and my desire to use the dictation features, it seemed natural to do this with Dragon Dictate.

While this blog post talks mostly about my new iPad, why I bought one, and how I’m starting to use its dictation features, I’ve also written a how-to post for the Maria’s Guides website where I explain how to use the dictation feature on an iPad. I’ve also included a link to a new video that shows exactly how this works.

Did you just buy a new iPad? If so why? If not, why not? I’m curious about what people are doing, especially people who already owned an iPad. (I’m almost embarrassed to admit that this is my 3rd iPad — I usually keep my electronic devices at least two years before replacing them, but circumstances have encouraged me to replace my iPads more frequently.)

I’m also curious to know how many people who purchased a new iPad are using it for dictation and what their results are. If you have something to say about this, I hope you’ll use the comments link or form to share them with the rest of us.

An Objective Comparison of Ebook Distributors

What I’ve noted so far.

I published, through Flying M Productions, my first ebook in October 2011 and have since published two others. (Learn about all of these titles here.) I went mainstream on all of the ebook distributions, choosing Amazon Kindle (custom mobi), Apple iBookstore (epub), and Barnes & Noble NOOK (epub). With about five months of sales and reseller experience, I thought it was about time to share my observations of these three platforms.

For each criteria, I provided a grade and notes to back it up. Remember, this is based on my experience with just these three books. For the iBookstore, I do not include my experience with iBooks Author-generated books in the table; that’s discussed briefly at the end of this post.

Criteria Kindle Store iBookstore NOOK Store
Ease of Publishing A
It’s very easy to get into the Kindle Direct Publishing program and publish books.
C
Apple’s iTunes Connect program requires a lot of paperwork and acceptance of agreements that are often updated. Its interface for publishing is surprisingly unintuitive (for Apple). It requires a unique ISBN for every book sold.
B
Getting into the B&N Pubit program is relatively easy, although there is an approval process that takes some time. Its online book submission process is easy.
Publisher Support D
Publisher support is nearly non-existent. It’s difficult to send questions. Most questions are answered with a “canned” response. Often, I’m told my question needs more research, but an answer never comes.
D
Publisher support is handled primarily through a menu-driven help system that’s poorly designed. It can take more than a week to get an question answered and it’s usually with a “canned” response.
n/a
I have no experience with B&N’s support system.
Ease of Creating Acceptable Documents B
I convert from epub to Kindle using the Kindle Previewer app. This usually goes smoothly the first time around, but it does require that conversion.
C
Apple is extremely particular about formatting and unusual characters in ebook files. For example, it doesn’t like uppercase filename extensions or spaces in file names. This often requires a lot of digging around in epub format files to fix problems. To be fair, I could probably improve my templates to prevent some of the problems I encounter.
B
BN.com accepts just about any epub I send, as long as it isn’t any larger than 20 MB (which I think is too restrictive.)
Appearance of Ebook C
The Kindle format inconsistently formats bulleted lists and font sizes and completely ignores some formatting. As a result, my books are not usually formatted as I’d like to see them.
A
My iBookstore books usually look very good. Apple is true to all epub formatting.
B
My NOOK books usually look very good, although I sometimes notice instances where formatting is ignored.
Speed of Review Process A
Amazon consistently makes my books available for sale within 24 hours of posting.
D
There is no consistency in the speed of Apple’s review process. I had one book appear within an hour of posting while I waited a week or more for others.
B
B&N consistently makes my books available for sale within 48 hours of posting.
Sales A
In most instances, Amazon sells the most books.
B
Apple sells reasonably well — unless a book has an unusual amount of appeal to Mac users, in which case, it sells best.
D
B&N’s sales are sluggish and rather disappointing.
Royalties D
Amazon offers the worst publishing deal. To get 70% royalties, you must price the book between $2.99 and $9.99. The 70% commission rate is only available for books sold to certain countries. All sales to other countries earn just 35%.You must also pay “delivery fee” based on the size of your book file for all books sold at the 70% commission rate. Amazon enforces price matching, so if your book is available for a lower price elsewhere, Amazon will arbitrarily lower the price of your book in the Kindle Store. And don’t even think of getting into the KDP Select Program; that’s something else I need to blog about soon.
A
Apple offers the best publishing deal: 70% flat rate on all books. No hidden costs, no exceptions to the 70% rate.
A
B&N also offers a good publishing deal: 70% flat rate on all books.
Sales & Royalty Reporting C
Amazon’s reporting system is inconsistent and confusing, although it does have up-to-the-minute sales figures. Amazon’s staff does not reply promptly (or at all) to sales/royalty report questions. Reports seem to indicate book sales at unauthorized prices, making me wonder whether Amazon is ripping me off.
A
Apple’s reporting system is updated daily. Reports can be viewed its iTunes Connect website as well as in an extremely well designed iOS app.
B
B&N’s reporting system is minimal but accurate.
Final Grade B
The only reason Amazon gets such a good grade is because it sells a lot of books. Its royalty structure sucks, but I can still earn more there for most titles than anywhere else.
B
Apple’s fair royalty rate and reporting help it score well, but its disappointing sales figures and inconsistent review process keep it from getting a better grade.
C
B&N is a nice platform, but low sales keep it from getting a better grade. In all honesty, if it weren’t for the fact that publishing there was so easy, I probably would’t bother.

Of course, it remains to be seen how well my iBooks 2 interactive (enhanced) books do on the iBookstore, since Apple is taking so damn long to approve them.

Do you have any experience with any of these publishing platforms? If so, what have you observed? Share your thoughts in the Comments for this post.