The Ebook (R)evolution

I summarize how I see the growth of ebook publishing — and what it means to me.

I’ve been writing traditional print books since 1990 — that’s just over 20 years. In that 20 years, I’ve seen massive growth and changes in the publishing industry. But none of the changes I’ve witnessed were as dramatic as those I’ve seen in the past four years.

My History in Publishing

I got in on the ground floor of the computer how-to book field in 1990. When I started, it soon became obvious that if I wanted to make a living as a writer, I’d have to write a lot of books. (You see, contrary to popular belief, most authors do not make a lot of money writing.) So I buckled down and started churning them out as fast as I got contracts. For years, I wrote or revised an average of two to six books annually. I clearly remember the day I received six book contracts at once; soon after that, I put out ten titles in one year.

Mac OS 8 VIsual QuickStart Guide
My first bestseller, published in 1997.

It was the advance money that paid the bills. In the beginning, I supplemented that with consulting and classroom training income from hourly or per diem contract work. In 1997, I wrote my first bestseller and, amazingly, in 1998, I wrote another. Revisions on those two books — as well as the new and other revised titles I churned out — earned me a good income and a secure position as a computer how-to book author.

But just as my career took off, so did the Internet. By around 2005, the Internet was offering a lot of free — although often not very complete or well-written — information about how to use computers. Just the the kind of content I was writing — although I like to think I was doing a better job of it. Quality didn’t matter on the Internet; convenience did. If you were working with Excel and needed to perform a task you didn’t know how to do, would you drop everything, run out to a bookstore, and buy a book? Or just do an online search for the information and hope for the best? And why pay for a huge hunk of information when you can get just the information you need for free?

As more and more computer-related content came online, the demand for my books — and I can only assume the books of other authors like me — began to decline. Titles that I’d been revising with every new version of software released were allowed to die, unrevised. The last version of Word I wrote about was 2004; the last version of Excel was 2007. The surviving titles earned out their advance, but often just barely. And with publishers putting out fewer and fewer titles, it was no longer possible to fill in the revenue gap by simply writing more books. There weren’t enough new titles to go around.

The Rise of Ebooks…and their Shortcomings

Of course, while all this was happening, ebooks began to emerge as a real challenger to traditional print publishing. Although ebook readers had been around for a while, it was the Kindle and iPad that put ebooks on the map. But even before this, people had begun reading books in PDF and even HTML format on their computers.

I saw this trend and wanted to jump on board. Maybe it’s because I was simply enthralled by the technology and the idea of being able to travel so easily with books. Or maybe I’d seen the writing on the wall, a sort of foreshadowing of the death of print publishing.

I think it was in January 2008 that I traveled to Macworld Expo in San Francisco and met with my publisher. It was a lunch meeting with two editors and the person in charge of their ebook distribution method. At the time, their ebook publishing consisted of taking specially formatted PDF versions of books and making them available as heavily DRM (digital rights management) protected PDFs and online-accessible files. Their solution introduced several problems:

  • The Adobe DRM they used put too many restrictions on an ebook file. I was actually contacted directly by a reader who had bought one of my books and was frustrated by her inability to read it on her PDF reader of choice or transfer it to a different computer.
  • The online solution required an active — and relatively fast — connection to the Internet. If you didn’t have an Internet connection, you couldn’t read the book. I don’t know about you, but when I buy a book, I want to be able to read it anywhere.
  • The ebooks were not formatted for onscreen viewing. Because the ebooks were basically PDF versions of existing books in their normal (portrait view) layout, viewing the books on a computer’s (landscape view) display — especially a small display, like a laptop’s — made it difficult to see an entire page at a time with print large enough to read. This meant the reader had to combine scrolling and paging to get through a page of text and images. (Remember, tablet computers and, for the most part, compatible ebook readers did not exist yet.)
  • All images were in black and white. Why? Because that’s how they appeared in the print book. Instead of reformatting for ebook production, they simply generated a PDF from the files they had. (I should mention here that if the print book was in color, the ebook would also be in color; the vast majority of my books were not in color.)
  • Ebooks were priced the same — or nearly the same — as their print book counterparts. So not only were readers expected to accept a completely unsatisfactory reading experience, but they were expected to pay about the same as they would for a paper book.
  • Ebooks, once published, were widely available on pirate Web sites. The irony of this did not escape me. People who had paid for the book had trouble reading it, but people who tracked down an illegally distributed copy of the book had no problems at all.

Needless to say, the ebook versions of my books — and the books of all the other authors I’d spoken to — were selling very poorly. I felt that a change needed to be made. I felt that my publisher — a company that had been started by a man with a vision — was bogged down by old technology, old ideas, and fear. They were trying to use print concepts to publish electronically and were paranoid about piracy.

So at that lunch meeting, I introduced my solution. It had several components:

  • Break down the content of a book into modular pieces, each of which would contain several related chapters from the book. I took my current Mac OS title, which was selling like crazy, and broke it into five or six topic-based books and presented them with an outline.
  • Format each book for the best onscreen reading experience — which, in those days, was landscape view, like a computer monitor’s screen.
  • Take advantage of ebook features, like hypertext links to other content in the book or on the Web.
  • Include color images for all books — not just the color ones. After all, why not? It doesn’t cost more.
  • Do away with DRM. The reader should have a positive experience and be able to read the book wherever he or she wanted to, on any compatible device, with any PDF reader software.
  • Price the book low. I suggested $5 tops. The idea was that people weren’t buying the whole book, they were buying the modular components they needed. If they bought all five or six ebooks that made up my entire printed book they’d wind up paying nearly the same as the printed book anyway.
  • Stop worrying about piracy. Honest people will pay a reasonable amount for an ebook. Pirates are not the kind of people who would buy books anyway.

To help make my point, I actually prepared a chapter of my existing book as a PDF in the format I imagined. I showed it to my lunch companions on my MacBook Pro. There was no need to scroll; every page was complete and filled the screen. Every word was perfectly legible onscreen. The screenshots looked great. And clickable links led to cross-referenced content. Best of all, I was able to create this version of the book in a few hours of layout work in InDesign, once I’d come up with a good template.

Sounds like I should have sold them on it, right?

Wrong. Although the once small and innovative company had been started by a man with a vision, it was now part of a huge, slow-moving (think plant-eating dinosaur) publishing conglomerate. They weren’t interested in new ideas or new ways of doing things. All they apparently wanted was to cling to the same old print publishing standards and ideas that they’d been using for decades.

In my mind, it was like continuing to rely on monks as scribes after the introduction of moveable type.

Maybe, in the back of management’s minds, they were hoping their failure to make ebooks palatable to readers would cause the whole ebook concept to fail. After all, people had been talking about ebooks for years and there were more than a few failed ebook devices. Maybe this new trend would go the way of the others and they could sink back into the oblivion on their old ways without another thought about this newfangled ebook idea.

They apparently didn’t foresee the Kindle, NOOK, or iPad.

Ebook Readers that People Want

First Generation KindleFirst Generation Kindle

The Amazon Kindle was first released in November 2007. It wasn’t a very impressive device. Small, awkward, and only able to display 16 shades of gray, I found it completely unappealing. Just another entry into the ebook device market.

Fortunately for Amazon, there were plenty of people more impressed than I was and they sold enough of them to keep developing newer, more impressive models. Today’s Kindle Fire is almost a tablet computer, making it a huge leap forward from that original clunky device.

But what Amazon really got right — and what I think supercharged the ebook publishing movement — is that it:

  • Embraced a standard (almost) ebook format, MOBI. Amazon bought MobiPocket in 2005 and uses a version of its ebook format for Kindle Direct Publishing (KDP). This format adjusts page layout so scrolling is never necessary — and enables readers to customize (with limitations) the font and font size.
  • Released Kindle reader apps for desktop and mobile computing devices. These apps allow readers to keep a copy of a book on up to five devices and automatically synchronizes last point read, highlights, and notes. Yes, you can start reading a book on your laptop and easily pick up where you left off on your cellphone, while waiting in line for Chinese takeout.
  • Made it extremely easy for anyone to publish a book of any length with virtually any content. Now the wannabe novelist can be a published novelist, all without getting a publisher or agent involved. This brings more books to the market, giving readers more choices. Best of all, with these new publishers determining prices and being able to keep 35% or 70% of the retail price (vs. 8% to 20% of the wholesale price), they’re pricing books low (or even free) to move more copies. That benefits readers, who can now afford to buy more books.

So Amazon set the stage with Kindle books. Kindle owners and ebook enthusiasts — people like me interested in the portability of ebook format — stepped up to purchase Kindle books. When it looked as if ebooks might actually thrive this time around, other organizations took notice. In addition to a new crop of ebook readers by personal electronics makers, Barnes & Noble released the NOOK and Apple developed the iPad’s ebook reader platform, iBooks.

Fast-Forward to Today

On May 19, 2011,, the biggest bookseller in the world, announced that it was now selling more ebooks than print books.

To the dinosaurs of print publishing, this must have looked a bit like a meteor coming out of the sky.

While the statistics seem pretty solid and do exclude free ebooks (as they should), they likely do include the huge number of extremely cheap ebooks — those selling for 99¢ or even less. This is throwaway money — the kind of money some people spend without thinking about. I think this lessens the impact of the announcement. After all, “real” publishers aren’t going to sell anything for 99¢. Indeed, it’s difficult to get them to release a book at Amazon’s preferred price point of $9.99.

But what does the announcement tell us about ebook publishing? It tells me that ebooks have a large, viable market. And as technology moves forward, that market will grow. (After all, how many books are being hand-copied by scribes these days?)

Sadly it doesn’t seem as if my print publishers are interested in making the most of this development in ebook publishing. They continue to sell my books in a variety of PDF-based formats — including that online format they were using years ago. While some titles are available in the Kindle (Amazon) and iBooks (Apple iTunes) stores, the series I write doesn’t translate well to those formats. The resulting reading experience is disappointing, to say the least. Books are selling better, but certainly not good enough to have much hope for the future with existing author/publisher relationships.

Embracing the Revolution

Yet as a writer, I’m embracing the ebook revolution.

Like other writers, I see ebooks as a way to get my original content out to readers quickly and easily — without being at the mercy of decision-makers within huge publishing organizations.

But unlike most other writers, I have the benefit of experience at not only writing and editing, but publishing. For years, I’ve been writing and laying out my own books — books that, for the most part, are very lightly edited or revised by my publishers before they appear in print. I know how to write cover copy, how to assign ISBNs, how to register copyright. I know how to market my work. I can publish professionally produced content because — let’s face it — I’m a professional writer.

Making Movies book coverThe first book in the new Maria’s Guides series.

So I’ve begun publishing my own series of books computer how-to books, Maria’s Guides, which utilizes ebook publishing formats as well as print on demand for people who still want books in print. The first title, Making Movies: A Guide for Serious Amateurs, was published in October 2011 and the second title (to be announced) will be available shortly.

The design and execution of this series is based, in part, on my proposal to my print publisher years ago:

  • Short books. Each title will be 50 to 200 printed pages in length.
  • Low price. Ebooks will be 99¢ to $4.99; printed books will be $7.99 to $11.99. Length and topic determine pricing.
  • Good format. Book design works well both in print and onscreen. Ebook formats utilize hyperlinks for clickable cross-references.

I see this as a way of supporting existing readers of my work by updating the content found in books my publishers have elected not to revise. I also see it as a way of attracting new readers interested in learning the the things they need to know without spending a lot of time digging through online resources that may or may not address their questions.

You can learn more about Maria’s Guides on the Maria’s Guides website. Right now, this site provides support for all of my books, but I’m likely to move support for my other titles to another website later this year.

What Do You Think?

I’d love to know what you think about the ebook (r)evolution and the opportunities it presents to writers. Share your comments on this post. Let’s get a discussion going.

Amazon’s Bribe to Publishers: KDP Select and the $6 Million Fund

And why I’m giving it a try.

I published my first real ebook back in the end of October: Making Movies: A Guide for Serious Amateurs. I built the book in InDesign, spun off a color print-on-demand version through MagCloud, and then painstakingly prepared ebook formats for the iBookstore, Amazon Kindle, and Barnes & Nobel Nook. Within a week, it was widely available and actually began to sell.

The Kindle Owners’ Lending Library

Not long afterwards, sent a chill through the publishing industry by announcing that Kindle owners who were also Amazon Prime subscribers would be able to borrow books — for free — from The program is called Kindle Owners’ Lending Library and its an obvious ploy by to make its Kindle hardware more attractive to readers. After all, you must have a Kindle — the actual device and not a Kindle app on an iPad or computer — to borrow the books for free. So for those readers who don’t need all the features of a real tablet computer, this program makes a Kindle a bit more attractive.

I immediately questioned one of my publishers in its private Facebook group:

As an author, I’m wondering how Peachpit’s participation in this program (if they do participate) will impact royalties.

After all, I don’t earn royalties from borrowed book; I only earn royalties on purchased books. Apparently, I wasn’t the only one thinking about this. The Mac Observer published a piece titled “Amazon’s Lending Library Raises Publisher & Author Hackles” that explored the program and responses to it in some depth.

In the Facebook group, the publisher’s response was quick and to the point:

[Publisher Name] is not participating.

I found this reassuring. The reason: If readers knew they could get my books for free, they might stop buying them. If they stopped buying them, I would not be able to earn a living. Pretty simple, no?

So I saw the program as a threat to my livelihood and was glad to hear that my biggest publisher was not going to participate.

Fast Forward to Last Week

On Thursday, I got an email message from the Kindle Direct Publishing service. That’s the service publishers use to get their ebooks for sale on It started like this:

We’re excited to introduce KDP Select — a new option dedicated to KDP authors and publishers worldwide, featuring a fund of $500,000 in December 2011 and at least $6 million in total for 2012! KDP Select gives you a new way to earn royalties, reach a broader audience, and use a new set of promotional tools.

It went on to say that if I opted to include my book in the Kindle Owners’ Lending Library, I could get a cut of a monthly $500,000 fund based upon the total number of times my book was borrowed. Of course, Kindle owners would be attracted to these books because they were free to borrow. And now I could get a royalty payment on a borrowed book.

It seems like win-win-win:

  • Amazon wins because it gets more books in the Kindle Owners’ Lending Library, thus enhancing the value of the Kindle and Amazon Prime programs.
  • Kindle Owners with Amazon Prime memberships win because there are more books available to borrow for free.
  • Authors/Publishers win because they actually get paid when people read their work.

I thought long and hard about why I might not want to give this a try with Making Movies.

The only drawback for me as a publisher is that I had to give the exclusive right to sell/loan my ebook for at least three months. I could not distribute an ebook version of the title anywhere else — not on Apple’s iBookstore, not on Barnes & Nobel, not on MagCloud, and not even on my own website or blog.

I looked at the sales figures from all the places my book appeared. I’d already sold more copies with than with all of the other retailers combined.

It was a pretty easy decision.

So today I enrolled Making Movies in KDP Select.

The way I see it, three months is not a very long time. If I fail to bring in enough royalty money during that period to continue allowing Amazon to have an exclusive on my ebook, I’ll drop out of the program.

And I know of at least one other author who has enrolled his title: Andrew Dambe with his novel Soleá. (I started reading it; it’s a neat book.)

It’s worth a try, right?

Shoppers, Do Your Homework!

Slick product packaging and marketing ≠ best products

mophie juicepackThis morning, while on Google+, I read an update by one of the people in my circles. He was recommending a product called mophie juice pack powerstation. This is a portable battery device that you can use to charge cell phones and tablet computers when you’re on the go and a regular charging source is not available.

Lenmar PowerPortI’m interested in devices like these. In fact, the other day, I’d added the Lenmar PowerPort Wave 6600 to my Wish list. At first glance, this product seems to do the same thing.

There is, however, a $30 difference in price, with the Lenmar being the cheaper of the two alternatives.

Making an Objective Comparison

I looked briefly at the two devices. The mophie was 4000 mAh; the Lenmar was 6600 mAh. I thought higher was better. So I queried the person who’d recommended the mophie. His response was that if based solely on power, the Lenmar looked better. He then talked about portability and battery quality, suggesting that the cheaper unit might not be as good quality as the other.

Of course, I had to dive in and find out. So I looked up the specs on both of them — the above links will take you there. What I found was that Lenmar’s rather plain vanilla site provided specifications that included battery type, voltage, capacity, unit size, and unit weight:

Lenmar Specs

The specifications info on mophie’s site, which was slick looking and modern with lots of trendy lowercase product names and headings, didn’t provide any details about the battery at all, although it did provide unit dimensions (it was a bit smaller) and shipping weight (which I suppose could be helpful if I wanted to carry it around in its original packaging):

mophie specs

To be fair, mophie’s features page did mention that its battery was 4000 mAh and it could output up to 2 amps.

I downloaded the user guides for both, looking for more information. Lenmar’s was a 3-page black and white guide with two of the pages in languages other than English. It provided lots of details on what the device could do and how to use it. mophie’s was a slick-looking 2-page color flyer with a first page that read like a marketing press release. (How else could you describe a heading that read “Here’s a rundown of why this is the perfect device”?) Nowhere did it say what kind of battery the device had or how much the device weighed.

Then I started looking at actual features. The Lenmar device had two power out ports: one at 1.0A max and the other at 2.1A max. They could be used together for a total of 3.1A max output. That means I could (theoretically) power an iPhone and an iPad at the same time. Or an iPhone and a GoPro. Or two GoPros. The mophie, by comparison, had just one power out port rated at 2.1A max. (This, by the way, contradicts what the website said — 2A — but it’s close enough.) That meant I could only power one device, like a single iPhone, iPad, or GoPro, at a time.

So here’s what I saw:

  • Lenmar had a basic Web site and ugly manual pushing a product that had a 6600 mAh battery and two ports capable of charging two devices at once. Price: $44 on
  • mophie had a slick looking Web site and manual pushing a product that had a 4000 mAh battery and one port capable of charging one device at a time. Price: $80 on

Which one do you think I picked?

Questioning Motivations

I started bring up these points on Google+ in comments to the original post about the mophie unit. I was very surprised that the person who posted the recommendation about the mophie didn’t seem the least bit interested in seeing whether the Lenmar unit was a better value for the money. Instead, he claimed he was familiar with mophie and that he knew their products were worth what they charged.


Then I noticed that the same person had made several other product recommendations recently and I began to wonder whether he had some motivation to push certain products — beyond his own experiences with them. And that’s when I realized that I was wasting my time trying to have an informed discussion about the two alternatives.

The Point

Yes, this blog post does have a point. A few of them, in fact:

  • Don’t take social networking product recommendations at face value. You can never be sure about the motivations of the people who push products.
  • Don’t make a purchase decision without examining alternatives.
  • Don’t let slick or trendy looking product design, websites, or marketing documents blind you to a product’s true feature set.
  • Don’t think that the highest priced product is always the best quality alternative. These days, price is not always an indicator of quality.
  • Do choose products that meet your needs at a price you’re willing to pay.

Is the Lenmar product better? I don’t know. It certainly seems to have a better feature set for nearly half the price. That’s enough to get me to try it.

Dear Amazon: Exactly How is THIS Prime?

I know how to use a calendar; do the folks at understand what “two days” means?

A few years ago, I bought into an Prime membership. For $79/year, I get “free two-day shipping” on items that qualify for Amazon Prime. Almost everything I buy qualifies.

Today, I needed to order an extra long iPad 2 charging cable and an SD card. I got on Amazon, added the items to my cart, making sure they were marked “Prime,” and checked out. Note the last screen before I completed the checkout process:

This isn't Prime

Today is November 2. Two days from now is November 4. Seven days — or five business days — from now is November 9.

It says Prime. I paid for Prime. I paid for 2-day shipping.

Why is this item delayed?

So now I’m faced with a dilemma: do I blow it off and just settle for something less than I paid for or do I waste an hour of my life with the frustration that would result from contacting

What would you do?

Is That Deal Really as Good as They Say?

Amazon misstates retail prices to inflate savings.

It’s a twist on my Safeway whine from last week. Stores — including online stores — purposely misstate the retail or regular price of items to make their own prices look better.

Amazon's PriceHere’s proof. I was distracted by a tweet that took me to and was further distracted by a “Lightning Deal” offer for the Garmin nüvi 500 GPS. Here’s the deal as it appeared on Amazon.

Wow! I thought to myself. A $499.99 GPS for only $169.99! That’s a savings of $329 or 66% off retail price!

I’m shopping for a new GPS — something with a bigger screen that still supports topographic maps — and thought this might be an excellent deal for me. So I went to the Garmin Web site to get the full details about this particular model.

Real Retail PriceWhat did I discover on That the suggested retail price of this GPS is not $499.99, as Amazon advertises. It’s $299.99. That’s $200 less.

Doing some math, I calculated a savings of only $129 or 43% off the real retail price. Admittedly, that’s still pretty good, but it’s a far cry from 66%.

Not Such a DealAnd the deal isn’t so sweet when you look at Amazon’s regular (not “Lightning”) price: $232.38. Now you’re saving only $67 or 22% off retail price, despite the fact that Amazon claims you’re saving $267 or 54%.

My point? Don’t believe retail prices as advertised on reseller Web sites or in stores. Do your homework. Don’t let fantasy savings con you into making a purchase decision before you have all the facts.